We aim for customer satisfaction and that remains the foremost goal. We have made all possible efforts to make your shopping experience as delightful and the return process hassle-free.
We offer a quick and easy, 3-day Return Policy to all our customers. You can conveniently return or exchange an item within 5 days from the date of delivery.
All items to be returned or exchanged must meet the following conditions:
- All returned gadgets should be completely unused, which means that there should not be any wrinkle, scratch or use marks on the sole or upper of the shoe must be unused returned with original packaging of box and cover in place.
- All original packaging of the product should still be intact and no damage has been done to either the product or its packaging.
- To initiate a return kindly send us the images of the shoes from all angles, bottom of the sole and the label of the shipment via whatsapp to this number 044 45508008 with your order number. Once we receive the images we will get in touch with you with in 24hrs.
- You can exchange a product once in the event that the size does not fit or if there is a manufacturing fault. In case of refund, only the product amount will be refunded and not the shipping charges. However all exchanges are subject to stock availability. The refund amount will be credited within 7 working days. If you want us to arrange reverse pick up, then a fee of Rs.300 will be deducted from the refund amount.
- SACO. reserves the right to do a thorough quality check of the product to ensure it is resalable before issuing a credit note or exchanging the product.
- Any returned item received by us that does not meet the above-mentioned conditions will not be accepted and will be returned to the customer at their expense. No amount will be reimbursed in this case.